Payments and fulfillment

Last updated November 2026

How we bill for our plans, deliver the work, and handle cancellations and refunds. Full details are in our terms.

Payments

Our Organic, Paid and Full Search Growth Plans are billed monthly, in advance, at the price shown on our website.
You pay the first month at sign-up through our secure checkout. Each later month is charged automatically to your payment method on file, on the same day of the month you signed up.
We email you an invoice and a receipt for every charge.
Advertising spend is not included. You pay Google, Microsoft or any other ad platform directly from your own account.
If a payment fails, we’ll email you. If it isn’t fixed within 7 days, we may pause work until it is.

We don’t ship physical goods. All work is delivered remotely, by email, video and shared reports, to clients across the United States and internationally.
Within 2 business days of your first payment, we email you the access we need and how to grant it.
Work starts as soon as we have that access. Your tracking and first monthly report are ready within 30 days of receiving it.
After that, you get a one-page report every month, email replies within one business day, and an optional 30-minute review call each quarter.

Every plan starts with a 3-month initial term. After that, it continues month to month.
To cancel after the initial term, email nate@shivarconsulting.com at least 30 days before your next billing date. Billing stops after your final month.
When your plan ends, your ad accounts, analytics, tracking and dashboards stay with you, and we remove our access on request.
Need to move a quarterly review call? Just let us know. There’s no fee to reschedule.

Our guarantee: if your tracking and first monthly report aren’t ready within 30 days of receiving all the access we need, we refund your first month’s fee.
Apart from that guarantee, monthly fees are non-refundable once a month has started, and fees for the 3-month initial term are owed in full.
If we end your plan early for any reason other than non-payment or a breach of our terms, we refund any fees paid for work not yet performed.
If you think you were charged in error, email us within 30 days of the charge and we’ll correct it.

Because we sell services, not physical products, there is nothing to return.

Questions about billing, delivery or refunds? Email nate@shivarconsulting.com.